CSC Digital Seva Services List 2026 – Operating under the Ministry of Electronics & Information Technology (MeitY), Government of India, the Common Service Centre (CSC) network delivers crucial digital services across the country. To access and deliver all these services, a centralized master platform has been created known as the Digital Seva Portal.
CSC Digital Seva Services List 2026: Portal Guide & Services
Whether you are a registered VLE (Village Level Entrepreneur) looking for an operational guide, or a citizen wanting to know what facilities are available at your nearest CSC center, this comprehensive guide is for you. Below, you will find the complete categorized list of CSC services, login procedures, wallet top-up steps, and official portal links.
About Digital Seva Portal
| Information | Details |
| Portal Name | Digital Seva Portal (CSC) |
| Operated By | CSC e-Governance Services India Limited |
| Ministry | Ministry of Electronics & IT (MeitY) |
| Who Can Login | Only Registered VLEs (Village Level Entrepreneurs) |
| Who Can Benefit | All Citizens of India (by visiting a CSC center) |
| Official Website | digitalseva.csc.gov.in |
Important Services
| Service | Purpose | Official Link |
| Ayushman Bharat | Register citizens and print PMJAY health cards | https://digitalseva.csc.gov.in/ |
| PAN Card Services | Apply for new PAN or correct existing details | https://digitalseva.csc.gov.in/ |
| PM-Kisan & PMFBY | Farmer KYC, registrations, and crop insurance | https://digitalseva.csc.gov.in/ |
| Utility & Bill Payments | Pay electricity, water, and insurance premiums (BBPS) | https://digitalseva.csc.gov.in/ |
Note: All citizen services above are accessed through the VLE’s centralized Digital Seva dashboard.
Apply / Access / Track / Download
| User Need | Official Link |
| VLE Login (Service Access) | https://digitalseva.csc.gov.in/ |
| Apply for New CSC ID | https://register.csc.gov.in/ |
| Track CSC Application Status | https://register.csc.gov.in/register/track |
| Download CSC Certificate & ID Card | https://register.csc.gov.in/myaccount/login |
Complete CSC Digital Seva Services List (Categorized)
The Digital Seva Portal hosts over 400 G2C (Government to Citizen) and B2C (Business to Citizen) services. Below is a categorized list of the most important and frequently used services:
1. Government Services (G2C)
| Service Name | Purpose / Work Done |
| Ayushman Bharat (PMJAY) | Citizen registration, KYC, and Ayushman health card printing. |
| PAN Card Services | Apply for a new PAN card or correct existing details via NSDL and UTIITSL. |
| PM-Kisan Samman Nidhi | New farmer registration and mandatory e-KYC updates. |
| e-Shram Card | Registration and profile updates for unorganized sector workers. |
| Passport Services | Applying for new passports, booking appointments, and fee payments. |
| Election (Voter ID) Services | Apply for a new Voter ID, address correction, and EPIC downloads. |
| Tele-Law | Booking appointments with lawyers to provide free legal advice to citizens. |
2. Banking, Financial & Insurance Services (B2C)
| Service Name | Purpose / Work Done |
| AEPS (Aadhaar Enabled Payment) | Cash withdrawals using Aadhaar via the DigiPay system. |
| Insurance Services (RAP/VLE INS) | Selling and renewing Motor, Life, and Health Insurance policies. |
| PMFBY (Crop Insurance) | Insuring farmers’ crops under the Pradhan Mantri Fasal Bima Yojana. |
| FASTag Services | Issuing new FASTags for vehicles and processing recharges. |
| ITR Filing | Assisting citizens in filing their Income Tax Returns. |
3. Education & Skilling Services
| Service Name | Purpose / Work Done |
| PMGDISHA | Student registration and examination for rural digital literacy. |
| TEC Certificate | The mandatory Telecentre Entrepreneur Course required to open a new CSC. |
| NIELIT Courses | Online applications and fee payments for computer courses like CCC and BCC. |
4. Utility & Bill Payments (BBPS)
| Service Name | Purpose / Work Done |
| Electricity Bill Payment | Accepting bill payments for all major state electricity boards. |
| Mobile & DTH Recharge | Processing prepaid/postpaid mobile bills and DTH recharges. |
| Water & Gas Bill | Secure payments for municipal water and piped gas connections. |
How to Login to Digital Seva Portal (VLE Access)
A general citizen cannot log into this portal directly. Only VLEs with a valid active CSC ID can access these services. Here is the correct login process:
- Visit the Official Website: Go to the official portal digitalseva.csc.gov.in.
- Click on Login: Click the ‘Login’ button located at the top right corner of the homepage.
- Enter Credentials: You will be redirected to the ‘Digital Seva Connect’ page. Enter your 12-digit CSC ID (Username) and Password.
- Solve Captcha: Enter the Captcha code shown on the screen and click Sign In.
- Access Dashboard: Upon successful login, you will land on your main Dashboard, from where you can search for and execute all services (under the ‘Services’ tab).
How to Add Money to the CSC Wallet (Top-up)
To deliver any paid service (such as processing a PAN card or paying a utility bill), a VLE must have sufficient balance in their CSC Wallet. Here is how to top it up:
- Log in to the Digital Seva Portal and go to the Dashboard.
- On the left-hand menu, click the ‘Wallet’ icon and select ‘Summary’.
- Click on the ‘Add Money to your Wallet’ button.
- You will be redirected to the payment gateway page.
- Select the “Add Money to Wallet using other PG” option.
- Enter the amount you wish to add, select a payment gateway (e.g., HDFC, Axis, SBI), and complete the payment using UPI, Net Banking, or Credit/Debit Card.
- Upon successful payment, the amount will instantly reflect in your CSC Wallet.
(Important Note: Always maintain a minimum balance of ₹100 in your wallet, otherwise, transaction processing will be temporarily blocked.)
Track Transactions & Raise a Grievance (Ticket System)
Occasionally, while processing a citizen’s request, the wallet amount gets deducted but the service receipt fails to generate (e.g., a bill payment failure). In such cases, VLEs must raise a ticket for a refund:
- Log in to the Digital Seva Dashboard.
- Scroll down on the left menu, click the ‘Support’ tab, and select ‘Tickets’.
- Click on the ‘Create Ticket’ button.
- Choose the option “I have done a purchase” and enter your failed Transaction ID or Order Number.
- Briefly describe your issue in the text box (e.g., “Wallet amount was deducted but the receipt was not generated. Please refund.”).
- Submit the ticket. The backend helpdesk team usually resolves the issue and initiates a wallet refund within 24 to 48 hours.
Common Problems and Solutions
1. I am getting an “Invalid Username or Password” error.
- Solution: Ensure you are entering the correct 12-digit CSC ID. If you have forgotten your password, click on ‘Forgot Password’ on the login page. A secure link/OTP will be sent to your registered mobile number and email to reset it.
2. Money was deducted from my wallet, but the transaction failed.
- Solution: Do not panic. Go to Support > Tickets and generate a ticket for that specific order. In most cases, the system automatically detects the failure and refunds the amount to your wallet within 24 hours.
3. A specific service is showing “Under Maintenance” on the portal.
- Solution: If a major government service (like Ayushman Bharat or PAN) is under maintenance, it means the backend government server is temporarily down. You just need to wait and try again after a few hours.
Services for VLEs / CSC Operators
- Secure operator login via Digital Seva Connect (SSO)
- Centralized CSC Wallet for processing service fee payments
- Access to transaction ledgers, wallet passbooks, and order history
- Internal helpdesk ticketing system for transaction failures and service errors
Help & Grievance
- National VLE Helpline: 14599
- Official Helpdesk Email: helpdesk@csc.gov.in
- Grievance System: VLEs can raise support tickets directly through the ‘Support’ section inside their Digital Seva dashboard.
Other Important Links:
- TEC Certificate Full Details, Process and Apply Links
- CSC ID Registration Complete Process
- Bihar Vidhan Parishad Office Attendant Score Card
Important Note
- Citizens Cannot Login: The Digital Seva Portal is restricted to authorized VLEs. General citizens cannot create an account; they must visit a nearby CSC to access these services.
- TEC Certificate Mandatory: Before applying for a new CSC ID at the registration portal, applicants must complete and pass the Telecentre Entrepreneur Course (TEC).
- Wallet Balance: VLEs must proactively top-up and maintain sufficient funds in their CSC wallet to successfully execute citizen transactions.