The CSC Digital Seva Portal provides access to various Business-to-Citizen (B2C) and Business-to-Business (B2B) services for Indian citizens. Village Level Entrepreneurs (VLEs) use this secure platform to offer essential commercial, financial, utility, and travel services to local communities.
About CSC Business Services
The Digital Seva Portal is managed by CSC e-Governance Services India Limited, under the Ministry of Electronics & IT (MeitY). It acts as a single-window delivery gateway connecting citizens with digital utility, commerce, and compliance services. Registered VLEs use it to process service requests on behalf of citizens.
All Business Services
| Service Category | Service Name | What You Can Do | Apply / Check |
|---|---|---|---|
| Business Registration | Sole Proprietorship | Get guidance for proprietorship-related business setup | Visit Now |
| Partnership Firm | Access partnership firm registration-related services | Visit Now | |
| LLP Registration | Access LLP incorporation-related services | Visit Now | |
| Private Limited Company | Access company incorporation-related services | Visit Now | |
| Business Name Search | Get guidance on checking business/company name requirements | Visit Now | |
| Shop & Establishment | Apply for applicable registration | Visit Now | |
| Startup & Registration | Access startup/business registration guidance | Visit Now | |
| GST Services | GST Registration | Apply for GST registration | Visit Now |
| GST Return Filing | Apply/file GST returns | Visit Now | |
| GST Registration Status | Check registration/application status | Visit Now | |
| GST Certificate | Access/download available GST documents | Visit Now | |
| GST Amendment | Update eligible GST details | Visit Now | |
| GST Cancellation | Access cancellation-related services | Visit Now | |
| GST E-Invoice | Access applicable e-invoice services | Visit Now | |
| GST E-Way Bill | Generate/manage applicable e-way bills | Visit Now | |
| MSME / Udyam | Udyam Registration | Register eligible enterprises as MSMEs | Visit Now |
| Udyam Certificate | Verify/download available certificate | Visit Now | |
| Udyam Update | Update eligible enterprise details | Visit Now | |
| Udyam Status | Check registration information/status | Visit Now | |
| MSME Benefits | Explore applicable MSME schemes/services | Visit Now | |
| Tax Services | PAN Services | Access PAN-related services | Visit Now |
| Income Tax Return | File applicable income-tax returns | Visit Now | |
| TDS Return | File applicable TDS returns | Visit Now | |
| Tax Payment | Pay applicable taxes online | Visit Now | |
| Income Tax Status | Check available tax information/status | Visit Now | |
| Licenses & Permits | FSSAI Registration | Apply for applicable food-business registration | Visit Now |
| FSSAI License | Apply for applicable food licence | Visit Now | |
| Trade License | Apply for applicable local trade licence | Visit Now | |
| Shop & Establishment License | Access applicable shop registration/licensing | Visit Now | |
| Pollution NOC | Access applicable pollution/environment approvals | Visit Now | |
| Fire NOC | Access applicable fire-safety approval services | Visit Now | |
| Other Business Licenses | Find activity-specific licence information | Visit Now | |
| Company & LLP | Company Registration | Access company incorporation services | Visit Now |
| LLP Registration | Access LLP incorporation services | Visit Now | |
| Company Name Reservation | Access company name reservation services | Visit Now | |
| Company Forms | Access applicable MCA forms | Visit Now | |
| Director Services | Access applicable director-related services | Visit Now | |
| Annual Compliance | Access applicable company compliance services | Visit Now | |
| Business Finance | Business Loan | Explore eligible business loan products | Visit Now |
| MSME Loan | Explore eligible MSME financing | Visit Now | |
| Mudra Loan | Access eligible MUDRA loan information | Visit Now | |
| Working Capital Loan | Explore eligible working-capital finance | Visit Now | |
| Loan Application Status | Check available loan application status | Visit Now | |
| Government Marketplace | GeM Seller Registration | Register eligible sellers on GeM | Visit Now |
| Product Seller | Register as an eligible product seller | Visit Now | |
| Service Provider | Register as an eligible service provider | Visit Now | |
| Government Tenders | Find available government procurement opportunities | Visit Now | |
| Digital Business | Website Development | Create a business website | Visit Now |
| Domain & Hosting | Get domain/hosting assistance | Visit Now | |
| Digital Marketing | Promote your business online | Visit Now | |
| Social Media Setup | Set up business social profiles | Visit Now | |
| Google Business Profile | Set up/manage business presence on Google | Visit Now | |
| Accounting & Bookkeeping | Get accounting-related assistance | Visit Now | |
| Other Services | Invoicing Setup | Set up business billing systems | Visit Now |
| Invoicing Setup | Get general business-service guidance | Visit Now | |
| Trademark Information | Access trademark-related information/services | Visit Now | |
| Import Export Services | Access applicable IEC/import-export services | Visit Now | |
| Business Documents | Prepare/access business-related documents | Visit Now |
Explore Services Across Other Indian States & Union Territories
Andhra Pradesh | Arunachal Pradesh | Assam | Bihar | Chhattisgarh | Goa | Gujarat | Haryana | Himachal Pradesh | Jharkhand | Karnataka | Kerala | Madhya Pradesh | Maharashtra | Manipur | Meghalaya | Mizoram | Nagaland | Odisha | Punjab | Rajasthan | Sikkim | Tamil Nadu | Telangana | Tripura | Uttar Pradesh | Uttarakhand | West Bengal
Chandigarh | Delhi (National Capital Territory) | Jammu and Kashmir | Ladakh | Puducherry
1. Udyam Registration (MSME – Micro, Small and Medium Enterprises)
To get official government recognition for any small or medium business, Udyam Registration (formerly Udyog Aadhaar) is the most critical document. It helps businesses secure government tenders, bank loans (like Mudra Loans), and various subsidies.
- Government Fee: Udyam Registration is 100% Free on the official Government of India portal. (Beware of fake third-party websites that charge money for this service).
- Eligibility: Any individual running a business in the manufacturing or service sectors. (Retailers and wholesale traders are also now eligible to apply).
- Required Documents: Only an Aadhaar Card and PAN Card are mandatory. Bank account details are also required to complete the profile.
How to Apply:
- Visit the official website: udyamregistration.gov.in.
- Click on the link “For New Entrepreneurs who are not Registered yet as MSME”.
- Enter your Aadhaar number and name, then verify via OTP.
- Verify your PAN details, fill in the business particulars, and submit the form.
- Your Udyam Certificate will be sent to your registered email address within a few days.
2. GST Registration (Goods and Services Tax)
Obtaining a GST Identification Number (GSTIN) is a major legal requirement for doing business in India, especially if your annual turnover crosses a specific threshold or if you wish to sell products online.
- Turnover Limits (Mandatory Registration Thresholds):
- For selling Goods: Annual turnover exceeding ₹40 Lakhs (₹20 Lakhs in Special Category States).
- For providing Services: Annual turnover exceeding ₹20 Lakhs (₹10 Lakhs in Special Category States).
- Government Fee: There is no official government fee for registering on the GST portal.
- Required Documents: Aadhaar Card, PAN Card, proof of business address (Electricity Bill / Rent Agreement / NOC), bank account details (Cancelled Cheque), and a passport-size photograph.
How to Apply: Visit the official GST portal at gst.gov.in, navigate to ‘Services’ > ‘Registration’ > ‘New Registration’, and fill out Form REG-01 online.
3. FSSAI License / Food Registration
If your business is involved in the food industry in any capacity—whether it is a grocery store, restaurant, street food stall, or online food delivery—obtaining an FSSAI (Food Safety and Standards Authority of India) license or registration is mandatory.
FSSAI categorizes licenses into three tiers based on business size:
- Basic Registration: For small businesses and petty food business operators with an annual turnover of less than ₹12 Lakhs.
- Government Fee: ₹100 per year.
- State License: For businesses with an annual turnover between ₹12 Lakhs and ₹20 Crores.
- Central License: For large businesses with a turnover exceeding ₹20 Crores, or those engaged in import/export.
How to Apply: To apply for any food license, you must use the official FoSCoS portal: foscos.fssai.gov.in.
4. PM Vishwakarma Yojana
This is a newly launched central sector scheme designed to support traditional artisans and craftspeople (such as carpenters, blacksmiths, potters, tailors, and masons) to scale their small businesses.
- Core Benefits:
- PM Vishwakarma Certificate and ID Card for official recognition.
- An e-voucher of ₹15,000 for purchasing toolkits.
- Collateral-free enterprise development loans of ₹1 Lakh (first tranche) and ₹2 Lakhs (second tranche) at a heavily subsidized interest rate of 5%.
- Free skill upgrading training along with a stipend of ₹500 per day.
- Official Website: pmvishwakarma.gov.in (Enrollment is primarily done via CSC centers with biometric authentication).
Services for VLEs / CSC Operators
- Operator Login: Secure access to process all citizen and business transactions.
- Wallet Management: Add funds to the CSC wallet to execute daily B2C payments.
- Commission Tracking: View ledgers and track service-wise earnings.
- VLE Registration: Apply online to start a new CSC center and offer B2C services.
Help & Grievance
- Helpdesk Number: 14599 (Citizen and VLE Helpline)
- Grievance Registration: VLEs can log support tickets directly from the Digital Seva dashboard.
- Official Contact Page: https://csc-egovernance.com/help-desk
Important Note
- Assisted Delivery Only: Citizens cannot use the Digital Seva portal directly; services must be availed by visiting a registered CSC location.
- VLE Commissions: VLEs earn an official, predefined commission on every successful business and utility transaction.
- Registration Prerequisites: To open a CSC, applicants must complete the Telecentre Entrepreneur Course (TEC) and possess valid Aadhaar and PAN details.